Search & Book

Privacy Policy


Rising Sun Hotel respects the right to privacy of every individual who visits our website. This Privacy Policy outlines the information we collect that is Personally Identifiable Information, how we use and store the information collected, and your rights to verify and amend the information.

By using this website, and providing us with information, you consent to its use in line with this policy. Rising Sun will always handle information in compliance with the Data Protection Act (1998).

The following discloses our information gathering and dissemination practices for If after reviewing this policy you have any questions or privacy concerns please send an e-mail to mailto: admin@

Information that we collect when you provide it

  • At various points throughout the site, we will ask you to provide information so that we can provide services to you. The information is collected and used as follows:
  • When you contact us using the "Contact Us" form on the site, we collect your name, email address and any comments that you provide. This information is used for us to respond to your comments.
  • When you book a room using our online booking service we collect your title, first name, surname, address, email address, telephone number and credit card details. Additionally we ask for the title, first name and surname of a person for each room that you are booking. This allows us to hold the room for you, identify you on arrival at Rising Sun Hotel and contact you in regard to your stay with us. We request your choice to opt-in to receive other promotional information from Rising Sun Hotel.
  • At various points it is possible to register with the website. We collect your title, first name, surname, address, email address, telephone number and a password. This allows us to identify you when you return to the website and means you don't need to enter this information again. This will also allow you to access and apply your room preferences and other details when booking. This is intended to facilitate our customized service for your stay at Rising Sun. We also request your choice to opt-in to receive other promotional information from Rising Sun Hotel.

Other information that we collect

We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.


Certain features of our site require Cookies in order to function. A Cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. They do not compromise your privacy or security as they store a randomly generated identifying tag on your computer. We use this so that we can ensure your information is kept separate from that of other users of the site. Based on your interests the information helps speed up navigation to help you find the information you are looking for. To stop cookies being placed on your terminal equipment, please refer to your specific Internet browser for instructions. The cookies we place on your terminal equipment are known as COOKIEID and USERID and expire at the end of your session. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options.

Data collection and use

Any sensitive personal data is collected and used in strict accordance with the "applicable legislation" principles of data protection and data privacy. If we look to use your personal data for a new purpose, beyond what it was originally provided for, we will ask for your consent. You can choose to provide this consent in advance by indicating in the 'opt-in' box at the point that personal data is collected.

Third Parties

Rising Sun does not and will never pass your information to any third party without your prior authorisation. Where information is collected on our behalf by third parties (such as for the purposes of surveys), we will ensure that they comply with our policy as outlined in this document.

Data retention

Data will be held for the lifetime your subscription is active for the purposes of contacting you effectively after which time it is depersonalised and non-identifiable. We do not collect any additional information about you other than that outlined above.

Amendments to Data

For the purposes of the Data Protection Act (1998), the controller of all information collected on this website is: Rising Sun Hotel 138, Greenford Road, Sudbury Hill, Harrow, HA1 3QL, United Kingdom.

If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us through the web site or by writing to us at the address provided above. We will not charge for amending or deleting personal information, but may charge for viewing information held on you as specified in the Data Protection Act (1998).

Children (under 18's)

We encourage parents and guardians to supervise the use of the Internet by their children, and to educate them about providing personal information both on the Internet and elsewhere. Information provided by those under 18 may be deleted or removed through the website, or by the parent or guardian writing to us at the address given in the section "Amendments to Data".

Disclosure and Visitor choice

You may unsubscribe or opt-out of services at any time. Where we disclose your personal data for those purposes stated, we provide you with the means to opt-out of disclosure by either indicating in a box at the point of the site where personal data is collected, or by sending an email to

Direct Marketing

Rising Sun Hotel will only ever contact you with marketing information where you have requested to receive it. If at any time you do not wish to receive such information, then you may ask us to amend our records appropriately (see section on Amendments to Data).

Changes to this Privacy Policy

Rising Sun Hotel may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address provided by you or by placing a prominent notice on our site.


Rising Sun Hotel has taken all reasonable steps to ensure the accuracy of all of the information on this website at the time of its inclusion, Rising Sun Hotel cannot accept liabilities for any inaccuracies or omissions.

All information on this website is provided on an "As is" Basis and without warranties, Representations or conditions of any kind either express or implied. In addition, Rising Sun Hotel hereby excludes all liability for any direct, indirect or consequential loss arising from access to or use of this website or any reliance placed on any of the information contained on or otherwise obtained from it.

Rising Sun Hotel assumes no obligation to update the content of this website but reserves the right to makes changes to the website generally at any time and without notice. No warranty or representation is made or given that the operation of the website will be error free or uninterrupted or that this website or the server that makes it available are free of viruses or other harmful or destructive components. Additionally, Rising Sun cannot accept responsibility for the accuracy of any information which may be accessed through the website by the use of hypertext links to sites provided by other organizations, nor will Rising Sun Hotel be held liable for any loss or damage arising from such use.

Copyright and Intellectual Property Policy

Rising Sun Hotel respects the intellectual property of others, and we ask our users to do the same. Rising Sun has no responsibility for content on other web sites that you may find or access when using Rising Sun's products or services. Material available on or through other web sites may be protected by copyright and the intellectual property laws of the United Kingdom and/or other countries. The terms of use of those web sites, and not the Rising Sun Terms of Service, govern your use of that material.

The names, images and logos identifying the Rising Sun Hotel or third parties and their products and services are subject to copyright, design rights and trade Rising Sun Hotel and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, or otherwise any license or right to use any trademark, patent, design right or copyright of the Rising Sun Hotel, or any other third party.


If you are seeking permission to use Rising Sun's trademarks, logos, screen shots, copyrighted designs, or other brand features, please contact the Hotel administration office. Please contact the Hotel office in writing.